File a complaint

To File a complaint, please contact Awashdirect Customer Service before contacting your jurisdiction with a complaint.

Listed below are several ways to contact Awashdirect Customer Service.

• Phone: (888)–445-5292
• Write: Awashdirect LLC
  Attn: Director/CEO
  16704 International BLVD
  Suite F
  SeaTac, WA 98188
• Email: INFO@AWASHDIRECT.COM

* Most state regulatory agency websites listed below include online complaint forms. Consumers are directed to utilize these forms if available as many can be conveniently submitted electronically through the agency’s website.

AWASHDIRECT LLC DBA OROMIYA EXPRESS SERVICES NMLS ID 1748830

Florida customers:

Regulatory agency: Florida Office of Financial Regulation

• Online: http://www.flofr.com/
• Phone: 850-487-9687
• Fax: 850-410-9548
• By mail:
  Florida Office of Financial Regulation
  Attention: Consumer Assistance Group
  200 E. Gaines Street 200
  Tallahassee, FL 32399-0371

License type: Money transmitter part II

Iowa customers:

Regulatory agency: Iowa Division of Banking

• Online: http://www.idob.state.ia.us
• Phone: 515-281-4014
• Fax: 515-281-4862

By mail:
Iowa Division of Banking
200 East Grand Avenue, Suite 300
Des Moines, IA 50309

License type: Money services

Minnesota customers:

Regulatory agency: Minnesota Department of Commerce

• Online: http://www.mn.gov/commerce
• Phone: 651-539-1600
• Email: consumer.protection@state.mn.us

License type: Money transmitter.

Nebraska customers:

Regulatory agency: Nebraska Department of Banking & Finance

• Online: http://www.ndbf.ne.gov
• Phone: 402-471-2171

By mail:
Nebraska Department of Banking & Finance Financial Institutions – Complaints
P.O. Box 95006
Lincoln, Nebraska 68509-5006

License type: Money transmitter

Oregon customers:

Regulatory agency: Oregon Division of Financial Regulation

• Online: http://www.cbs.state.or.us/dfcs
• Phone: 866-814-9710 (OR only) 888-877-4894
• Fax: 503-378-4351
• Email: DFR.FinancialServicesHelp@oregon.gov

By mail:
Department of Consumer and Business Services
PO Box 14480
Salem, OR 97309-0405

License type: Money transmitter

South Dakota customers:

Regulatory agency: South Dakota Division of Banking

• Online: http://www.dlr.sd.gov/banking
• Phone: 605-773-3421
• Fax: 866-326-7504

By mail:
SD Division of Banking
1601 N. Harrison Avenue, Suite 1
Pierre, SD 57501

License type: Money transmitter

Washington customers:

Regulatory agency: Washington Department of Financial Institutions

• Online: http://www.dfi.wa.gov
• Phone: 877-746-4334
• Fax: 360-596-3868

By mail:
Department of Financial Institutions Division of Consumer Services
P.O. Box 41200
Olympia, Washington 98504-1200

License type: Money transmitter