Privacy Policy

Last Modified: 16 June 2024

Your privacy is important to Awashdirect LLC., and we take it very seriously. We appreciate your trust and want you to be aware of how we gather, utilize, safeguard, disclose, and otherwise process information about you in compliance with US Data Protection. You may relax knowing that Awashdirect LLC will only use your Personal Information in accordance with this policy.

This privacy statement is applicable to personal data that we may obtain about you in a variety of ways, such as when you use our websites or mobile applications, Awashdirect fill out transaction forms, or share other personal data with us at agent locations or online. We want to make sure you are aware of how we gather, use, safeguard, disclose, and otherwise process personal information, which is data about an individual that can be used to identify that individual.

What We Collect

Depending on the goods or services you have requested from us, we may collect a variety of different forms of personal information. Government identifiers, such as an ID number, passport number, or driver’s license number, transaction information, purchase history, and account information for Awashdirect, such as an account number, user name, and password, and financial information, such as credit card numbers, are some examples of the types of personal information we may collect from you and such additional personal data as we may gather with your permission, as allowed or required by law.

When you tell us where to transfer money or who should get it, when you provide us with your contact information or when you provide a government-issued ID to us, for example, we gather your personal information directly from you and/or the party on the opposite side of your transaction. When you call, use our websites or mobile applications to order our products or services, manage your online account(s), or update your account(s) and preferences, we often gather personal information from you on the transaction forms. As part of our verification procedures or in any other way related to your use of our goods or services, we may additionally get information about you from third-party reference sources, suppliers, and clearinghouse services.

When you are using the application for the first time it requires you to scan your face to approve your identity is the same as the government issued ID which you have uploaded to the system, and we consequently have access to the users’ image information. Furthermore, the application collects and then uses the images provided by the user to then successfully create remittances abroad.

When you get in touch with us, for example, we will get personal information from you directly or indirectly, such as your browsing activity while on our website. In order to provide you with our services, as a money remittance firm, we might also need to gather the following kinds of personal data:

• Name, address, phone number, email address, date of birth, and/or nationality are examples of personal data. It may also be necessary for us to obtain copies of any other supporting documentation, such as utility bills, bank statements, or identity documents. This information may be required by us to fulfil our know your customer ("KYC") requirements.
• Financial information, that could include your card number or bank account details.
• Details regarding the recipient’s identity, including name, address, and/or phone number.
• Technical information includes the internet protocol you use to access your account or submit a transaction, as well as details about your device, including the manufacturer, model, operating system, and version of the application, carrier, type of connection, and/or time zone.

How We Use It

In order to process transactions, maintain accounts, manage and administer our business and records, conduct market research, stop fraud, abuse, and other actual or potential prohibited or illegal activities, comply with legal, regulatory, insurance, security, and processing requirements, and respond to court orders and legal investigations, among other things, we use personal information in a variety of ways. You may also be marketed to by our affiliates; non-affiliates, such as our agents; and in other ways with your agreement or as authorized or required by relevant law.

For these uses, Awashdirect may keep personal data on databases located in the US or other nations. To update contact information or to improve demographic profiles, we may combine personal information with publicly available data or other information obtained from third-party sources, as authorized by relevant law. The laws of the nation in which it is situated, as well as legal access demands by governmental agencies, will apply to personal information.

How We Disclose It

To assist us in our business operations for the purposes outlined in "How We Use It," we may disclose personal information as previously mentioned to our affiliates and/or agents. We may also use this information for other purposes as allowed or required by applicable law and international conventions and treaties. Cooperation with law enforcement or government investigations, fraud prevention and detection, and replies to a court order or subpoena are just a few disclosures that may be authorized or mandated by law and international conventions and treaties. Your personal information may need to be disclosed by Awashdirect. to pertinent national, state, and local government in the US and other countries. These law enforcement authorities may then release the information to other parties. If you are a receiver of a transaction, Awashdirect may also disclose your personal information to the sender.

In order to complete requested transactions or to handle business support tasks, such as marketing and related services, on our behalf, Awashdirect may transfer any or all of the personal information to service providers. We have confidentiality clauses and limitations on how we may use this information in our contracts with these service providers, who could be anywhere in the world.

We may disclose personal information to third parties in conjunction with the evaluation of the transaction if Awashdirect is a party to a planned or actual merger, acquisition, or transfer of all or a portion of its assets. Personal data that is still covered by this privacy statement would be accessible to the surviving firm or the acquiring company in the event of a sale of assets.

Choice and Consent

Without giving you notice and a chance to opt-out as allowed by applicable law, Awashdirect will not use, disclose, or otherwise treat personal information about you in ways that are inconsistent with those mentioned above. Whether or if Awashdreict sends you direct marketing offers is entirely up to you. Awashdirect shall keep methods and procedures in place to make sure that any express consent required by relevant law is obtained before collecting and using certain categories of personal information, such as "opt-in" consent. Every promotional email we send you will, in any case, include information on how to unsubscribe.

When you provide us with personal information about a third party, you warrant that you have the consent of that individual to provide us with that personal information.

Subject to contractual and regulatory limits, you have the right to revoke your consent at any time for us to use and disclose your personal information. You can change your account by sending an email to info@Awashdirect.com. Please be aware that we might no longer be able to offer some of our products or services if you withdraw your permission to certain uses of your personal information. Also keep in mind that, in cases where we have already provided or are currently providing services to you, your consent will be valid for the duration necessary to achieve the goals stated in this privacy statement or in any other context at the time of collection, and you might not be able to revoke consent for certain necessary uses and disclosures. (for example, maintaining reasonable business and transaction records).

Accuracy and Access

Awashdirect has procedures in place to assist preserve the accuracy of the personal information we collect because we want to make sure that the data we gather and use about you is correct for its intended use. You can contact us to let us know of changes or revisions to your personal information or log on to our website to examine and update information about yourself. By doing so, you can help us maintain accurate records and request access to your personal information.

Before providing you access or allowing you to make adjustments, we will make a reasonable effort to confirm your identity. Awashdirect will only keep personal information for as long as is necessary for business needs or as required by law, after which time it will safely destroy the data.

Data Security

Awashdirect takes administrative, technological, and physical security measures to guard against the loss, misuse, and modification of the personal data that is in our custody. Awashdirect protects the personal data we gather using industry-standard procedures and security measures.

In compliance with current law, access to personal information is only granted to employees and service providers who require it for the purposes outlined in this privacy statement. In addition to abiding by relevant laws, our service providers are obliged to follow standards for the security, gathering, use, and sharing of personal information.

Some of these safeguarding measures are as listed: limiting access control to only Awashdirect employees, when you submit your card information, all financial information you send is processed in compliance with FINCEN requirements, Awashdirect evaluates and verifies its security procedures and systems on a regular basis to keep our customers valuable information 100% safe.

Preventing Identity Theft

Please do not send confidential personal information such as passport numbers, government identification numbers, or account numbers to Awashdirect via an unsecured email message. You may send personal confidential information to Awashdirect via posted mail, phone, or using the "Contact Us" link available on our website. Do not be misled by emails that appear to be from us and ask for personal information. If you receive a suspicious email requesting your personal information, please forward the email immediately to info@awashdirect.com

Browsing

We automatically gather certain common technical data when you visit our websites. The sort of Internet browser you use, the files you requested, the domain name, and the nation from which you seek information are examples of this common type of information. We utilize this kind of technical data to enhance our website, ensure its functionality, and gain a better understanding of how users interact with it. This data is also used, if necessary, to authenticate visitors to the website as part of our efforts to safeguard customers against fraud.

External Websites

Our websites may be linked to or from third-party websites. Awashdirect is not responsible for the content or privacy practices of websites that are linked to or from our websites.

Use by Children

Awashdirct websites are not intended for use by minors. Awashdirect. will not knowingly collect personal information from or market to children without the consent of a parent or legal guardian.

Change in Privacy Statement

Your confidence is one of Awashdirect most valuable resources. The services offered on our websites are subject to modification at any moment without prior notice in order to enhance your overall Awashdirect experience. We routinely examine our privacy policies to ensure that we are protecting the privacy of our customers. Therefore, this Privacy Statement could alter sometime in the future. You can always find the most recent privacy policy on our website. By using the Awashdirect website and services after such changes become effective, you agree to periodically check this page.